🍒[NEW and Restock]🐰

Delivery & tracking

We ship worldwide. All shipping information for your country of residence can be found at the bottom of your cart and at checkout.

Orders will be dispatched from Hong Kong.

We offer FREE INTERNATIONAL SHIPPING on all orders over 200USD.Shipping varies based on your shipping destination. It will be calculated during the checkout
process.


We make every effort to ship all orders within 5 working days. During sales, holidays, or other busy periods, orders may take longer to be processed.

Please note due to the COVID-19 pandemic, there may be delays with local postal services but they continue to operate in most countries with additional safety measures in place to protect their employees. We appreciate your patience and support at this time.


Customers are responsible for local duties, taxes and advancement fees at delivery in countries where applicable.

NO, we do not ship to PO Boxes or Parcel Lockers.

Customers are responsible for local duties, taxes and advancement fees at delivery in countries where applicable. For more information, please contact your local customs department.


Can Naughty Thoughts send items as a gift to avoid Customs charges?
No. We are required by law to declare the true value of the parcel contents.


What happens if I refuse to pay Customs Fees?
If you choose to refuse the customs fee and the parcel is returned back to us, a return to sender fee & handling fee will be payable to your courier and deducted from your refund.

In the event that you have not received your parcel within the delivery time estimated above, you should check the tracking status.


If delivery is attempted when no one is home, your parcel could be brought back to the shipping courier’s office, a card might be left with collection information, depending on your local shipping courier’s processes.


In the case of customs delays or holds, please contact your local customs department. Get in touch with us if you need further help. We will happily look into this for you

You will receive an email with tracking information once the package has been fulfilled. You can track your order HERE

Return

If you don’t like your items for any reason, you can submit your return for store credit code within30 days of receipt.


You can use this code to get a different size, colour, or whatever your heart desires! This code will never expire, so take your sweet time finding your perfect item.


Returns must be in original conditions (unworn, unwashed, unstained, with original tags and packaging).


“Final Sale items” (30% off or more) and Sample Sale items cannot be returned, exchanged, or refunded.


Shipping fees are non-refundable. For defective products/ incorrect orders, please contact us at info@shopnaughtythoughts.com

1. Request a return by sending us a message below


2. Send your items and the return slip back to us


3. Customers are responsible for return shipping fees. We advise using a tracked service and keep the return tracking number.


4. Processing returns takes a few days, we appreciate your patience and will email you as soon as your store credit is available.

Still have questions? Contact Us